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Unified Communications, Contact Centre & Connectivity

Unify your voice, email, presence, messaging, and video conferencing into one platform, to deliver richer communications.

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    Unified Communications, Contact Centre & Connectivity

    Unified Communications Benefits

    There are numerous unified communications benefits.  Regardless of your chosen method of communicating electronically, being able to use the same platform and equipment makes communicating more effective.  Microsoft Teams is a great example, where you can send messages, collaborate, talk and bring things to life with full video conferencing.

    With a variety of unified communications solutions we are able to support your needs from connectivity such as broadband or WiFi as well as the applications to unify your communications e.g. Zoom or Microsoft Teams.  We also enable our customers with traditional requirements such as voice telephony solutions on-site, as well as supporting traditional PSTN calling through Microsoft Teams – Direct Routing.  From a Contact Centre perspective we are able to support a full suite of software as well as hardware.  With partners who can provide the front office, back office and analytics, we have a comprehensive solution to support larger call centres down to a small 2-3 person office.

    Key resources

    Take a look through a selection of our Unified Communications resources…

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    Unified Communications, Contact Centre & Connectivity

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