At Avoira we offer solutions to cater for all areas of IT and digital communications. Find out how we can help you.
The retail industry never stands still. Your IT support needs to keep up.
In retail you are always at threat of a cyber attack, and the consequences of a breach can be severe.
Avoira provides the retail industry with smart digital communication tools.
For Retail
Modern retail demands fast, secure and scalable connectivity. Our network services deliver full-fibre leased lines, enterprise-grade WiFi, and real-time traffic monitoring to help you manage high-volume data usage.
Alongside this, a robust internal network infrastructure is important. Working with your existing system, or building a new, bespoke network for your business needs: Either way, Avoira has you covered.
The cost of a data breach in retail is high. With customer details, payment systems and supplier platforms to protect, robust retail cyber security is essential. Make sure you’re covered with experts in IT for retail industry that understand multi-layered protection through endpoint detection, managed firewalls, and threat intelligence systems tailored to your risk profile.
Our cyber security services cover policy reviews, vulnerability testing and compliance readiness. For retailers handling cardholder data, we also support PCI DSS compliance and data encryption. You’ll get clear reporting and rapid response if anything goes wrong.
With managed IT services for retail stores, recovery time is kept to a minimum. Our cloud-based backup and disaster recovery solutions are built to protect your digital infrastructure, customer data and operational continuity.
Avoira helps you recover from system failures, ransomware attacks or accidental data loss with speed and confidence. All backups are encrypted, stored in UK data centres, and tested regularly to meet your business continuity needs.
For Retail
High footfall and fast service rely on dependable phone systems. If you need a cloud-hosted PBX for multiple sites or an on-site solution for a single store, Avoira supplies secure, scalable phone systems with advanced functionality.
Our systems include call routing, auto-attendants, call analytics and voicemail to email features. All PBX solutions are fully managed, giving you direct access to expert support when you need it.
Customer service quality and insight matter in retail. Our speech analytics tools from Xdroid use real-time AI to identify trends, track compliance and enhance customer interactions across your contact centre teams.
These systems flag keywords, sentiment and silence detection in every call, providing your teams with coaching insights and your management team with detailed reporting. It’s all part of Avoira’s broader offer around managed IT support for the retail industry, helping you stay in control of performance and customer satisfaction.
Push-to-talk systems bring instant voice communication to smartphones and other connected devices. Ideal for multi-site teams or mobile staff, they offer the clarity and speed of traditional radios, with added flexibility via WiFi and mobile networks. Perfect for situations where having a handheld radio may be clunky, such as for cashiers or serving staff.
For security, logistics and large-footprint stores, two-way radios offer a fast, secure way to coordinate teams. Avoira supplies both digital and analogue radios from leading brands such as Motorola, along with accessories and licencing services, across retail sites of all sizes.
We offer retail radio hire for peak trading, events and pop-up shops, with short or long-term contracts. All radios are pre-configured to your site and fully supported during use, with replacements and servicing included.
AV tools support better customer experiences and more efficient internal operations. From digital signage and queue management screens to staff briefing setups and training displays, the right AV technology helps retail businesses communicate clearly and consistently on the shop floor and beyond.
Retail staff need dependable, easy-to-use devices that can keep up with fast-paced environments. From rugged tablets and barcode scanners to headsets and handheld POS systems, the right tech improves service, speeds up processes, and cuts down errors. Every device is selected to match the demands of retail work, front and back of house.
