Direct Routing Microsoft Teams

Modernise your business telephony with Microsoft Teams Voice Solutions. Make and manage calls seamlessly in Teams with enterprise features and PSTN calling through the platform to any device with no need for extra hardware.

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Direct Routing With Microsoft Teams

Microsoft Teams direct routing providers help you maintain all of the Microsoft Teams Voice functionality with the added flexibility and control of being able to bring your own SIP and even integrate into legacy telephony platforms. Direct Routing Microsoft Teams is a simple add–on to Office 365 that enables PSTN calling through Microsoft Teams and allows users to make and receive calls on any device.

Microsoft Teams Direct Routing is a cloud-based service and so can be set up in minutes. Now you can bring all users onto one platform by using Microsoft Teams Voice Solutions for collaboration, messaging and voice across all devices.

Why Use Microsoft Teams Direct Routing?

Microsoft Teams Direct Routing lets you turn Teams into a fully-featured phone system without the hassle of new hardware. By working with trusted Microsoft Teams Direct Routing providers, you can streamline communications, cut costs, and unlock enterprise voice features that flex with your business. With our Microsoft Gold Partner certification, we can help set up everything you need.

Direct Routing Microsoft Teams

Features & Benefits

PSTN calls with no hardware

PBX and SIP capability

Enterprise level functionality

Simple subscription service

Retain current features

PSTN calls with no hardware

Enable Enterprise Voice within Microsoft Teams to make and receive PSTN calls without investing in physical telephony hardware:

Make external and internal calls directly within Microsoft Teams
Remove the need for traditional desk phones or separate telephony platforms
Support users on desktop, mobile devices, and certified Teams hardware
Facilitate remote working with fully cloud-based telephony

PBX and SIP capability

MS Teams direct routing providers make use of Microsoft native PBX capabilities and connect local SIP trunks and associated number ranges:

Integrate existing SIP trunks with Microsoft Teams through Direct Routing
Maintain control over your telephony infrastructure and call routing
Assign and manage number ranges for different teams or locations
Simplify telephony management within the Microsoft 365 ecosystem

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Enterprise level functionality

Enterprise level functionality including:

Access detailed call analytics for monitoring and reporting
Enable call recording for compliance and training purposes
Implement call queuing and routing for efficient call handling
Support features like voicemail, auto attendants, and call transfers

Simple subscription service

Adopt a flexible, cloud-based subscription model for streamlined deployment:

Pay a simple monthly fee per user for Direct Routing services
Scale the service up or down based on your business needs
Avoid the complexity and cost of traditional telephony hardware
Deploy quickly without lengthy infrastructure projects

Retain current features

Integrate your existing PBX to retain current features:

Maintain familiar call handling processes for staff
Keep legacy telephony features that may not yet be replicated in Teams
Support a phased migration from on-premises PBX to full cloud telephony
Provide a hybrid solution that bridges existing infrastructure with modern collaboration tools

Read About Direct Routing In Our eBook

Download our eBook to learn about how Direct routing works, how it helps streamline business call flows, and what insights you can get from implementing it into your existing systems.

What is Direct Routing in Microsoft Teams?

Discover what Direct Routing in Microsoft Teams is and how it connects your existing phone system for smarter business calls.

Direct Routing Microsoft Teams

We are a certified

Microsoft Gold Partner

Fast and flexible

Direct Routing With Microsoft Teams

Why Use Microsoft Teams Direct Routing?