Direct Routing is a simple add on that enables PSTN calling through Microsoft Teams on any device.
Fast and flexible
Direct Routing Microsoft Teams
Direct Routing Microsoft Teams provides all of the Microsoft Teams Voice functionality with the added flexibility and control of being able to bring your own SIP and even integrate into legacy telephony platforms. Direct Routing Microsoft Teams is a simple add on to Office 365 that enables PSTN calling through Microsoft Teams and allows users to make and receive calls on any device.
Direct Routing Microsoft Teams is a cloud-based service and so can be set up in minutes. Now you can bring all users onto one platform by using Microsoft Teams Voice Solutions for collaboration, messaging and voice across all devices.
What is Direct Routing Microsoft Teams?
Read our article which goes into the topic in more detail…
Enable Enterprise voice in Microsoft Teams to make PSTN calls without needing any other additional hardware.
PBX and SIP capability
Use Microsoft native PBX capabilities and connect local SIP trunks and associated number ranges.
Enterprise level functionality
Enterprise level functionality including call analytics, recording, queuing, call centre and more.
Simple subscription service
A simple monthly subscription cloud service that can be delivered to selected users.
Retain current features
Integrate your existing PBX to retain current features.
Track and manage your organisation's usage of Direct Routing Microsoft Teams
FAQ
What are Microsoft Teams Voice Solutions?
Microsoft Teams Voice Solutions are provided by adding Direct Routing to Microsoft Teams, enabling enterprise voice and using the correct software license.
What is Direct Routing Microsoft Teams?
Direct Routing is a simple add on to Office 365 that enables PSTN calling through Microsoft Teams.
How can I use Direct Routing Microsoft Teams?
Direct routing works on both desktop and mobile so frees your workforce to work from anywhere.
Is Direct Routing Microsoft Teams compatible with my business headset?
Direct routing works with a wide range of certified for Teams devices including headsets, desk phones and conferencing solutions.
Will adding Direct Routing Microsoft Teams change how my Microsoft Teams looks and works?
The native calling experience provides a consistent experience for all Teams users, across all devices.
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