Managed ICT, AV & Radio Services | Hardware & Network Management | Avoira
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Managed ICT, AV & Radio Services

Take pressure away from your business with our fully managed service options. We take care of your all your technical systems, from IT, hardware, radio and more so you can stay focused on day-to-day operations without the stress of keeping everything running behind the scenes.

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    With Flexible Contracts Giving You Choice
    Managed Services

    With Flexible Contracts Giving You Choice

    Avoira gives you flexible purchase and managed service options as a managed ICT provider, so all you have to do is decide which option suits you best.  From a fully outsourced managed service through to bolt-on services to support companies who need specialist help or cover during holidays.

    With over 40 years’ experience, we are proud of our enviable and unrivalled reputation for expertise. Our accredited engineers have a wealth of experience, so you get the relevant support and expertise across our entire portfolio.

    Key Benefits of Our Managed Services

    Key Benefits of Our Managed Services

    • Bespoke design around customers’ requirements
    • Flexible payment terms
    • Discounted multi-year managed contract
    • Enables technology refresh at end of contract term
    • Flex up capabilities
    • Fully included professional services
    • Fully maintained managed ICT services and supported with OEM escalation
    • System monitoring and real time alerts
    • Device management and monitoring

    Explore Managed Services

    From Avoira

    • Maintenance & Support
    • Network Operations Centre
    • Hardware Management
    • Radio Managed Service
    • AV Managed Services

    Maintenance & Support

    Our dedicated maintenance and support services team are on hand 24 hours a day, ready to assist you with any ongoing maintenance or support queries that may arise.  Our proactive approach minimises system downtimes.

    Support Services
    IT-Support-scaled

    Network Operations Centre

    Avoira works with our customers to provide managed network services, giving the real time critical monitoring and visibility needed for fast response times to critical issues and enables us to quickly pinpoint the root cause of problems.

    Flexible support package regarding your NOC operations are available, enabling your vital platforms to be proactively monitored to help prevent extended downtime, reduce loss of productivity and efficiency, and reduce any loss of revenue.

    Our NOC Service comes with a team of experienced UK personnel, vendor certified, DBS checked and Government Security Cleared.

    Our managed network services include:

    • Security cleared network operations centre
    • Wall board monitoring
    • Instant alerts and notifications
    • Availability & capacity management
    • Vulnerability & patch management
    • Remote management of client network
    • 24/7 proactive monitoring

     

    Network Services
    Avoira Illustrated Images_IT_Network Services

    Hardware Management

    At Avoira we know that, as the communications world becomes more advanced, effective hardware management is key to the success of any IT Manager or system owner Our offering gives IT Managers easy-to-use tools to configure settings and update device software and firmware for end-users across their business and many more features. 

    Key Features:

    • Automated data entry through the Avoira ERP integration
    • Dynamic template engine
    • Device and carrier agnostic support
    • Advanced geo location tracking
    • Firmware scheduling
    • Voice quality monitoring analytics
    • Unlimited number of devices
    • Manage seamless rollouts and easy adoption
    • Streamline settings and updates
    • Regulations & compliance
    • Reporting tools that provide new insights into your communications environment

     

    Network Services

    Radio Managed Service

    Avoira offers flexible radio managed services, letting you purchase, choose the level of managed service, and opt for either short and long-term two-way radio hire.

    All you do is decide which option suits you best.

    Our consultants and design team will assist you with the selection of your new radio system and we will wrap this up into a fixed term managed service.

    Managed services are a great way of having a new system, with an all inclusive service wrap included for the term of the contract. When this time comes, it enables a full technology refresh so you can always keep up to date with the latest technology.

    Key Benefits:

    • Designing a bespoke solution that suits your needs
    • Leading suppliers such as Motorola Solutions
    • Systems or simple devices only, depending on needs
    • All brand-new equipment supplied
    • Fully installed and commissioned
    • Fully included maintenance and service wrap
    • Fixed term contracts
    • Flex up terms to add additional devices or services to the offering
    • Enables you to have full radio systems technology refresh at the end of the term
    • Substantially more cost effective than long term hire agreements

     

    Avoira Radio
    Avoira Illustrated Images_Radio_Two Way Radio Systems

    AV Managed Services

    Avoira’s managed AV services give businesses the peace of mind that all their audio visual equipment, across every office and meeting space, is fully supported and ready to use when needed. Whether it’s the conference room display, video conferencing tech, or sound system, we make sure it works, every time.

    Our managed service provides the support your teams need, without the hassle of troubleshooting themselves. If something isn’t working, they’ll know exactly who to call.

    Our expert engineers are on hand to respond quickly, resolve faults, and minimise disruption so meetings, pitches, and collaboration sessions stay on track.

    • Centralised support and single point of contact for AV issues
    • Remote diagnostics and rapid fault resolution
    • Preventative maintenance schedules
    • Support for AV systems across multi-site offices
    • Firmware and software updates management
    • On-site engineer visits when needed
    • SLA-backed response times for critical equipment

     

    Avoira Audio-Visual
    Avoira Illustrated Images_Audio-Visual_Bring Your Own Meeting

      How Can We Help?

      Contact us form

      Talk to our team, we are here to answer your questions.

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