Managed Services
Flexible contracts giving you the choice of support options.
Managed Services
Flexible contracts giving you the choice of support options
Avoira gives you flexible purchase and managed service options, so all you have to do is decide which option suits you best.
With Over 40 years’ experience, we are proud of our enviable and unrivalled reputation for expertise. Our accredited engineers have a wealth of experience, so you get the relevant support and expertise across our entire portfolio.
Key Benefits
- Bespoke design around customers’ requirements
- Flexible payment terms
- Discounted Multi-year contracts
- Enables technology refresh at end of contract term
- Flex up capabilities
- Fully included professional services
- Fully Maintained and supported with OEM escalation
- System monitoring and real time alerts
- Device Management and Monitoring
Explore Managed Services
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Maintenance & Support
Our dedicated maintenance and support team are on hand 24 hours a day, ready to assist you with any maintenance or support queries that may arise.
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Network Operations Centre
Real Time Critical Monitoring
Avoira work with our customers to provide the monitoring and visibility needed for fast response times to critical issues and enables us to quickly pinpoint the root cause of problems.
Avoira offer a flexible support package regarding your NOC operations enabling your vital platforms to be proactively monitored to help prevent extended downtime, reduce loss of productivity and efficiency and ultimately reduce any loss of revenue.
Our NOC Service comes with a team of experienced UK personnel, vendor certified, DBS checked and Government Security Cleared.
Key Benefits:
- Security cleared network operations centre
- Wall board monitoring
- Instant alerts and notifications
- Availability & capacity management
- Vulnerability & patch management
- Remote management of client network
- 24/7 proactive monitoring
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Hardware Management
Fluent Management of your Device Estate:
At Avoira we know that, as the communications world becomes more advanced, effective hardware management is key to the success of any IT Manager or system owner. Our offering gives IT Managers, easy-to-use tools to configure settings and update device software and firmware for end-users across their business and many more features.
Key Features:
- Automated data entry through the Avoira ERP integration
- Dynamic template engine
- Device and carrier agnostic support
- Advanced geo location tracking
- Firmware scheduling
- Voice quality monitoring analytics
- Unlimited number of devices
- Manage seamless rollouts and easy adoption
- Streamline settings and updates
- Regulations & compliance
- Reporting tools that provide new insights into your communications environment
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Radio Managed Service
Flexible Radio Managed Service:
Impressively flexible Avoira offers purchase, managed service and both short and long-term two-way radio hire – all you do is decide which option suits you best.
Our consultants and design team will assist you with the selection of your new radio communications solution and we will wrap this up into a fixed term managed service.
Managed services are a great way of having a new system, with an ‘all inclusive’ service wrap included for the term of the contract. At the end of the contract, it enables a full technology refresh so you can always keep up to date with latest technology.
Key Benefits:
- Design a bespoke solution that suits your needs
- Systems or simple devices only
- All brand-new equipment supplied
- Fully installed and commissioned
- Fully included maintenance and service wrap
- Fixed term contracts
- Flex up terms to add additional devices or services to the offering
- Enables you to have a full technology refresh at the end of the term
- Substantially more cost effective than long term hire agreements