With the need for a hosted or on-premise PBX to manage your customers’ telephony needs, we work with companies such as NEC and 8×8 to give you the full functionality of a PBX.
Give your staff a world-class telephony solution to keep on top of their communications both with suppliers as well as guests.
Delight your customers with a full-suite of features that you expect from a leading telephony system.
Hotels want on-premise telephony for a number of reasons, including:
- Control and security: Hotels have unique security and privacy needs, and on-premise telephony gives them more control over their communications infrastructure and data. This is especially important in light of the increasing prevalence of cyberattacks.
- Reliability: Hotels need a phone system that is reliable and can handle high call volumes, especially during peak times. On-premise telephony systems are very reliable, as they are not subject to internet outages or other external factors.
- Customization: Hotels can customize on-premise telephony systems to meet their specific needs. This may include features such as wake-up calls, call forwarding, and integration with other hotel systems such as property management systems (PMS).
- Cost: On-premise telephony systems can be more cost-effective than cloud-based systems in the long run, especially for large hotels with high call volumes.