Maintenance & Support

We recognise that businesses and the communication technologies they rely on create differing support needs.

Support

One size does not fit all

One size does not fit all. That’s why we offer you a wide choice of maintenance and support packages.

Support

Flexible support

Whether you need only weekday, office hours support or your organisation demands full 24/7/365 cover to optimise operational integrity and critical business continuity, we have a package for you.

Our services range from pre-planned maintenance right through to hot desk troubleshooting so that you can reduce downtime, maximise efficiency and concentrate on the effective management of your organisation.

Avoira support packages

Packages

1, 2 & 3

Support hours: 08:30 - 17:00

Avoira Assist 1: Mon - Fri
Avoira Assist 2: Mon - Sat
Avoira Assist 3: Mon - Sun

Enquire Now

Packages

4, 5 & 6

Support hours: 08:30 - 22:00

Avoira Assist 4: Mon - Fri
Avoira Assist 5: Mon - Sat
Avoira Assist 6: Mon - Sun

Enquire Now

Packages

7, 8 & 9

Support hours: 24 hrs

Avoira Assist 7: Mon - Fri
Avoira Assist 8: Mon - Sat
Avoira Assist 9: Mon - Sun

Enquire Now

Support

Get out ahead of the problem

Available with our Avoira Premier Plus service level agreement, preventative maintenance visits ensure that your audio visual and video conferencing equipment is regularly serviced. This reduces the risk of failure for mission critical and high usage devices. Premier and Premier Plus customers benefit from end user and technical training programmes to help with the successful implementation of equipment within your organisation.