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The Met Hikvision Case Study

The Met Hikvision

The Met Hikvision Case Study

The Client

Run by the charitable Bury Metropolitan Arts Association, The Met is an award-winning live music and arts venue in Bury, Greater Manchester.

Housed in a historic Grade II listed building, it has in recent years benefited from a £4.6 million refurbishment. It is also home to the popular Automatic restaurant and Edwin Street creative hub which incorporates a recording studio.

In addition the venue organises the annual Head for the Hills festival which welcomes some 12,000 music lovers to nearby Ramsbottom.

In March 2020, COVID-19 forced the closure of the venue as the UK went into lockdown. As restrictions began to ease, The Met introduced new safety measures as it piloted the return of audiences to one of the North West’s most enduring and popular live venues.

Business Needs

The Met enjoys an excellent reputation for its varied programme of live entertainment. This embraces highly acclaimed national and international acts, who perform at its historic Derby Hall and more intimate The Box.

In order to maintain that reputation, the venue needed devise and implement COVID-19 safety protocols which would gain the public’s confidence and enable The Met to once again welcome  live audiences.

As part of its preparations for safely re-opening its doors to the public, in August 2020, it hosted a pilot event. This was designed to test audience reaction to the venue’s COVID-19 protocols and the hosting of a live streamed concert.

Those protocols included a one-way system, managed toilet access, table service and track and trace data captured via the booking system.  

Avoira also stepped in with a solution designed to both help minimise risk and provide reassurance to public  and staff.

The Solution

We recommended installation of an AI-powered thermal imaging camera to automatically scan visitors as they arrived. Within one second it identifies anyone carrying a raised body temperature, providing visual and audio prompts via a desk-mounted monitor.

Incredibly accurate, the 6.2mm  dual spectrum medium range bullet camera is among a range unique on the market in operating as standard to within +/- 0.3ºC.  

This meets international standards set for the use of screening thermographs when temperature testing for fever symptoms.

Temperature readings are taken from the forehead to prevent detection from other heat sources – such as a hot beverage – and ensure face masks can still be worn. The camera is supplied as a convenient, cost-effective bundle which also incorporates a 22” monitor, client software, network switches, junction box and five metre HDMI lead. Avoira installed including Black Body calibration to ensure high accuracy.

The Benefits

Our temperature detection solution provides The Met with a fast and accurate method of screening for raised body temperatures. 

It allows the venue to manage access of visitors who display one of the  main symptoms of COVID-19.

Artistic director David Agnew welcomed our solution. “The thermal imaging camera is important not just because of  what it does, but that it can be  seen doing it. It gives visitors an early indication that we have absolutely everything in place, immediately reassuring them.


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Our staff were very confident using it and every visitor was smoothly and successfully temperature tested on entry. I, personally, was surprised at just how quickly the camera works.
David Agnew
Artistic director
5 stars
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