Smarter Working Live Awards – Finalists

Scott Mordue

October 7, 2024

Smarter Working Live Awards - Finalists

We are proud to say that our customer, the London Borough of Barking and Dagenham council, have been shortlisted as a finalist in the Smarter Working Live Awards. They have been nominated in two categories:

Digital Innovation as a Service
Customer Experience

This is a tremendous achievement for their hard work and tireless dedication to providing the best support to the residents of their borough in terms of protecting the wellbeing of the residents and staff, excelling in customer service and enabling them to ‘Change the Conversation’.

There is a full case study about their implementation, and the benefits of Xdroid here.

Xdroid is helping us to change conversations in our one-to-ones so we’re not just coaching but mentoring. Our performance coaches will use the information from Xdroid to help them with coaching, support, training and any gap analysis that needs to be done. They now have a full view and can see if a service needs support in a particular area and then roll out a training programme.
Sabina Onwuka, Head of Customer Services, London Borough of Barking & Dagenham Council.

Download Case Study