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Communication platform for education

Introduction

In this eBook, we’ll be introducing the concept of Direct Routing. This holistic comms solution from Microsoft Teams bridges your educational telecoms with the commonly adopted Microsoft Teams solutions, providing holistic communications within a single solution – one that also includes the many benefits of your wider Microsoft 365 applications.

What is Direct Routing

The majority of businesses and institutions rely on Microsoft’s 365 solution, of which Microsoft Teams is a key component. Designed as a communicative and collaborative hub for the wider Microsoft 365 environment, Teams has perhaps become the World’s most widely used voice and video calling solution.

With Teams Direct Routing, organisations incorporate their Microsoft Teams solution with their ISDN, PSTN or Private Branch Exchange (PBX) phonelines. In doing so, their two disparate forms of communication – Teams and telephony – become one holistic communicative solution. For professionals managing several contacts and comms solutions, this makes calling simpler across the board; their Teams solution handles all their calling for them – and not just internally.

Communication platform for education

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