IT Support Service & Cyber Security For Hotels | Avoira
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Digital Communication Solutions, IT Services & Cyber Security For Hotels

Running a hotel means managing a lot of moving parts, and technology is at the heart of it all. Avoira’s Communications, IT support and cyber security services for hotels keep your systems running for secure transactions, fast Wi-Fi, and seamless operations. Let us handle the digital communication solutions so you can focus on providing exceptional service to your guests.

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Improve Digital Communications In Your Hotel

Improve Digital Communications In Your Hotel

Hotels have a lot of moving parts. From the myriad of staff positions to the organisation between back-end servers and front-end communications, there’s a lot to keep track of. Help ease the burden of digital communication solutions with Avoira’s expertise. From improving audio-visual options on-site to building a bespoke radio system, we’ve got you covered.

AV Solutions

Our Solutions

Tailored for Hotels

  • IT Support
  • 24/7 Monitoring
  • Guest Wi-Fi Solutions
  • Front Desk Solutions
  • On-Premise PBX
  • Push-To-Talk

IT Support

 It doesn’t matter if you’re a boutique property or a large chain: We’ve got you covered. Avoira’s IT support for hotels are designed specifically for operations of all sizes, making sure smooth operations keep in play across all your critical systems. 

We supply and install all essential hardware, set up reliable WiFi and on-site networks, and provide ongoing IT support to keep everything running smoothly. Partnering with leading providers like Alcatel, we make sure your systems are built for performance and scalability.

Our solutions support everything from hotel management software and booking platforms to staff communications and secure payment systems. Need cloud-based storage, hybrid setups or on-premise solutions? We’ll recommend what fits best for your setup, size and budget.

Avoira IT
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24/7 Monitoring

With Avoira’s 24/7 monitoring and support, your hotel’s technology will always be in good hands. This means that, when problems arise, our team is ready to respond quickly, ensuring that your systems stay online and fully operational, day or night.

Our round-the-clock monitoring service, ran by our specialists with years of experience across the hospitality industry, allows us to quickly detect and fix problems before they cause any disruptions.

Control Rooms & Applications
Modern control room

Guest Wi-Fi Solutions

Slow internet speeds are an instant annoyance for guests and workers alike. When you need to get something done, you want to make sure the network is strong and as fast as it can be. 

That’s why we offer an assessment service, both for existing infrastructure and for new network setups, to make sure your internet stays up for all your guests and can handle surge volumes. We also look to see how we can make improvements to keep coverage across your entire hotel.

Network Services
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Front Desk Solutions

Avoira supports the seamless integration of hotel management systems (PMS), automated check-in/check-out solutions, and all the tools your hotel needs to stay connected. After all, the last thing you need is for one side to be saying a room is available when the other knows you’re all sold out for the night! 

When you’re managing reservations, billing, or staff communication, our IT for hotels help you deliver professional service. Our team works closely with your operations to ensure that all systems are operating as they should, helping to streamline everything from front desk operations to back-office management.

Hospitality Communications
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On-Premise PBX

Effective communication is key to a successful hotel operation. Avoira’s video conferencing for hospitality and PBX systems improve both guest interactions and internal communication, helping your hotel deliver an exceptional experience. From check-in to room service, and from corporate bookings to event management, our solutions add to communication across every touchpoint.

Hospitality Communications
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Push-To-Talk

Seamless communication keeps operations running smoothly. Push-to-Talk (PTT) solutions over DECT provide instant, hands-free connectivity designed for fast-paced hotels. With reliable audio and real-time response, teams can coordinate effortlessly.

Push To Talk
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Cyber Security Solutions for Hotels

Cyber Security Solutions for Hotels

With cyber threats on the rise, protecting sensitive guest and internal data has never been more important. Making sure that your hotel complies with the latest data regulations while safeguarding your systems from potential cyberattacks is what we do best, with Avoira’s cyber security for hotels services providing end-to-end protection for your hotel, from secure transactions to threat detection and data backup.

Cyber Security Solutions

Our Solutions

Cyber Security

  • Guest & Payment Data
  • Network Security
  • Backup & Disaster Recovery

Guest & Payment Data

Avoira’s cyber security measures focus on keeping guest data safe from breaches. We use the latest technology, keeping all transactions secure and data protected.

We implement secure systems that comply with PCI-DSS standards, preventing fraud and unauthorised access to your guests’ sensitive information.

  • PCI-DSS Compliance: Ensuring your payment systems meet the highest standards for data protection
  • Secure Data Storage: Protecting sensitive information with encryption, both during transfer and at rest
  • Fraud Prevention: We implement robust security measures to prevent fraudulent activities and protect both your hotel and your guests
  • Ransomware Protection: We work with Bullwall to stop system attacks before your databases are impacted

 

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Network Security

Cyber threats are becoming more sophisticated, and your hotel needs a strong defense. Avoira’s advanced threat detection systems monitor your networks for unusual activity, keeping your hotel’s systems safe from potential attacks.

Our solutions not only block threats but also give you real-time alerts and actionable insights, ensuring your team can respond quickly and effectively to any security incidents.

  • Real-Time Threat Detection: Our systems continuously scan for malware, phishing attempts, and other malicious activity
  • Proactive Defense: We deploy advanced tools to prevent attacks before they can cause damage
  • Comprehensive Network Security: Our solutions secure every corner of your hotel’s network, protecting both guest and internal systems

 

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Backup & Disaster Recovery

When the system goes down, you need a backup option to keep everything running. That’s where Avoira’s cloud solutions come in, making sure that your hotel’s critical data is always secure, even in the face of unexpected events. 

We provide fast recovery systems to prevent downtime and minimise any disruption to your operations. Whether it’s system failure or a cyber attack like ransomware, our disaster recovery plan ensures that your hotel can recover quickly.

Backup & Disaster Recovery
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Get in Touch

Don’t let tech troubles disrupt your hotel’s operations. Contact Avoira today for tailored IT support and cyber security solutions that keep your systems secure, reliable, and efficient 24/7.

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